Online reputation management allows you to monitor, identify, and manage potential issues with your brand that may arise due to negative reviews. This protects your brand image and protects you from any potential long-term damage.
Bad Reviews Happen. What Are You Going to do About It?
Bad reviews are an inevitable part of running an online business. However, what you do to handle bad reviews is up to you and will determine your future success.
If you doubt the importance of your online reputation, consider this:
- 87% of executives rate managing reputation risk as more important than other strategic risks.
- 41% of companies that experienced a negative reputation event reported loss of brand value and revenue.
- 86% of people would pay more for services from a company with higher ratings and reviews.
- 85% of customers use the Internet to research before making a purchase.
- 83% of buyers no longer trust advertising, but most trust recommendations from users online.
A negative reputation can damage sales and make it difficult for your brand to rebuild depending on what has happened. As such, it’s vital you take a proactive approach to reputation management.
You Don’t Have Time to Monitor Your Reputation, But We Do
If you were to monitor your reputation every day, it would add hours of work for you and your team weekly. By allowing Adonis to do it for you, you can save time and energy while enjoying peace of mind that nothing will slip through unnoticed.
Our customised approach to reputation management ensures that any negative reviews are handled promptly and professionally. Doing so will stop poor reviews from impacting your sales and will build a history of reviews that fairly reflect your brand, your services, and what you do for your customers.
Through our approach to negative reviews, you will:
- Enjoy a strong presence where your leads are, building brand visibility.
- Earn and protect your target audiences' trust.
- Show potential customers that you’re open to feedback and care about their opinions.
- Address complaints in real-time, proactively protecting your reputation.
- Drive business with visible, powerful word of mouth recommendations and testimonials.
Protect and Nurture Your Brand’s Reputation
Reputation is everything in business. Find out how you can protect and nurture yours with no additional effort by speaking to an expert at Adonis Media, today!